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Digital transformation has become a prominent subject of public discourse spanning multiple industries. It entails the incorporation and utilization of digital technologies to bring about substantial alterations in organizational workflows, service delivery, and business frameworks. The swift progress of technology has instigated a profound transition towards digitalization, exerting influence on numerous facets of our daily lives. (Kokkinakos et al., 2016; Hassan et al., 2021; Iyamu, 2020; Appio et al., 2021), and several states have adopted huge budgets to transform public utilities into electronic public utilities (Vial, 2021; Sivathanu & Pillai, 2019). Digital transformation refers to the integration of digital technology into all areas of a business, resulting in fundamental changes to how the business operates and delivers value to customers (Matt et al., 2015; Dhali et al., 2022). It is a process of using digital technologies to fundamentally change how an organization functions, delivers value to customers, and achieves success. Digital transformation can involve a wide range of activities, including the adoption of new technologies such as artificial intelligence, the Internet of Things, cloud computing, the development of new business models and processes, and the creation of new products and services (Kitsios & Kamariotou, 2021; Azar et al., 2023). The goal of digital transformation is to improve efficiency, increase competitiveness, and drive growth by leveraging the power of digital technologies. It requires organizations to rethink their business models and processes and to adapt to new ways of working, which can be challenging. It also requires a culture of continuous learning and innovation, as well as the ability to adapt and change quickly in response to new developments. However, the benefits of digital transformation can be significant, including increased efficiency, agility, and competitiveness, as well as the ability to create new value for customers (Fahed-Sreih & Morin-Delerm, 2012).
Digital transformation in the medical field means relying on digital technology to manage everything related to health services (Kraus et al., 2021). The transformations in this field extend to several areas, including consultation, medical diagnosis (Gopal et al, 2019), treatment (Coile, 2000), rehabilitation services, the drug industry (Finelli & Narasimhan, 2020), and surgical interventions (Hashimoto et al, 2018). These matters require an effective information management system, security, and guarantees of individual privacy for patients. Digital transformation in healthcare refers to the integration of digital technology into all aspects of the healthcare system, including patient care, clinical research, administration, and education. It involves the use of digital tools and technologies, such as electronic health records (Menachemi & Collum, 2011), telemedicine (Hjelm, 2005), and wearable devices, to improve the efficiency, effectiveness, and accessibility of healthcare services (Tang et al., 2022). Also important is the concept of digital transformation in healthcare. Digital transformation in healthcare can improve the quality of care and diminish costs by leveraging the power that computerized innovation can provide. It also involves the re-examination of conventional types of healthcare and the selection of the most up-to-date approaches and innovations to provide care.
Digital transformation in healthcare in health care has many benefits, including: