As governmental entities face accelerating public demand for electronic services and the internal need to utilize technology to achieve superior outcomes and operational efficiency, traditional techniques and tools are radically reshaping and evolving into innovative electronic methods of conducting governmental activities.
E-Government Diffusion, Policy, and Impact: Advanced Issues and Practices sheds light on how e-government technologies are shaping today's knowledge society from the ground roots of the citizen experience to the supreme level of policy and decision making. With chapters providing insights into such critical topics as public service delivery, technological diffusion, and e-readiness, this publication offers researchers, students, policy makers, and practitioners a quality depiction of worldwide social practice and how advancements within the realm of technology will affect all corners of the globe.