Business Process Improvement Through E-Collaboration: Knowledge Sharing Through the Use of Virtual Groups

Business Process Improvement Through E-Collaboration: Knowledge Sharing Through the Use of Virtual Groups

Indexed In: SCOPUS
Release Date: April, 2005|Copyright: © 2005 |Pages: 283
DOI: 10.4018/978-1-59140-357-9
ISBN13: 9781591403579|ISBN10: 159140357X|EISBN13: 9781591403593
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Business Process Improvement Through E-Collaboration: Knowledge Sharing Through the Use of Virtual Groups is written around two main theses. The first is that business process improvement, a key element of the most influential management movements since the 1980s, can itself be considerably improved by the use of information technology. The second is that process improvement affects organizational knowledge sharing in a non-linear way, and that the use of e-collaboration technologies can boost this influence by increasing the breadth and speed of knowledge dissemination in organizations.

Business Process Improvement Through E-Collaboration: Knowledge Sharing Through the Use of Virtual Groups discusses key findings in connection with effects of e-collaboration technologies on business process improvement groups, making this book an important tool for academia and businesses everywhere.

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Editor/Author Biographies
Ned Kock is a professor of Information Systems and the Director of the Collaborative for International Technology Studies, in the Sanchez School of Business, at Texas A&M International University. He holds degrees in electronics engineering (B.E.E.), computer science (M.S.), and management information systems (Ph.D.). Ned has authored and edited several books, including the bestselling Systems Analysis and Design Fundamentals: A Business Process Redesign Approach. Ned has published his research in a number of high-impact journals including Communications of the ACM, Decision Support Systems, European Journal of Information Systems, IEEE Transactions (various), Information & Management, Information Systems Journal, Journal of the AIS, MIS Quarterly, and Organization Science. He is the Founding Editor-in-Chief of the International Journal of e-Collaboration, Associate Editor of the Journal of Systems and Information Technology, and Associate Editor for Information Systems of the journal IEEE Transactions on Professional Communication. His research interests include e-collaboration, human evolution, action research, ethical and legal issues in technology research and management, and business process improvement.
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